Shipping policy
SHIPPING POLICY
Thank you for shopping with SKKINLUVIN! We carefully prepare and package each order so your products arrive ready for your self-care routine.
PROCESSING TIME
Orders are typically processed within 2–4 business days after your order is placed. Business days do not include weekends or holidays. During launches, restocks, promotions, or periods of high order volume, processing times may be slightly longer.
Once your order has shipped, you will receive a shipping confirmation with tracking information at the email address provided during checkout.
SHIPPING RATES
Shipping rates are calculated and displayed at checkout based on the available shipping options for your order and delivery address.
FREE SHIPPING
SKKINLUVIN offers free standard shipping on U.S. orders of $70 or more. The $70 minimum is calculated before applicable taxes and after discounts.
DELIVERY TIMES
Delivery estimates shown at checkout begin after your order has been processed and shipped. Carrier delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside of SKKINLUVIN's control may occur.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.
Additional shipping charges may apply if an order is returned to SKKINLUVIN because of an incorrect or incomplete address.
LOST, STOLEN OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, tracking information should be used to monitor its delivery. If your package appears lost or significantly delayed, please contact us so we can help you determine the appropriate next steps with the carrier.
SKKINLUVIN is not responsible for packages that are marked as delivered by the carrier but are subsequently lost or stolen.
DAMAGED ORDERS
If your order arrives damaged, please contact us as soon as possible and include your order number and clear photographs of the product and packaging so we can review the issue and determine an appropriate resolution.
QUESTIONS?
For questions regarding your order or shipping, please contact us through our website's Contact Us page. Please include your order number when contacting us about an existing order.